How to setup an IMAP account on iPhone/iPad/iPhone5/iPhone6

 The following tutorial is provided as a courtesy to our customers to help you configure your mail software to work with RedSneakers mail solutions. Third-party software cannot be supported directly by RedSneakers. If you cannot find the exact software version you are using or have further questions about configuring your iPhone for any reason, please visit: Apple - Support - Mail section

Setting up email on iPhone or iPad

To set up a new IMAP account on an iPhone, iPhone 4 or an iPad please follow the steps below:

Note: depending on which device you have, and the version of the software running on it some screens may look slightly different however the settings will be the same.

- Select Settings

iPhone1.png 

- Select Mail, Contacts, Calendars

iPhone2.png 

- Select Add Account...

iPhone3.png 

- Select Other

iPhone4.png 

- Select Add Mail Account

iPhone5.png 

- Enter your account details; Name, Email Address and Password. The Description is a way for you to identify the account. Press Next

iPhone6.png 

- Select IMAP

- Enter the Incoming Mail server details. Host Name will be webmailXX.mycloudmailbox.com (in your email), the User Name will be your email address. The Password will already be populated

iPhone7IMAP.png 

- Enter the Outgoing Mail server details. The Host Name will be smtpXX.mycloudmailbox.com (in your email), the User Name will be your email address.

- Press Save

iPhone9-b.png 

 

If you have trouble getting setup, please contact us and we will be happy to get you up and running!

Servicing Estero, Fort Myers, Bonita Springs, Cape Coral, Naples and Lehigh Acres.

Red Sneakers Mobile Marketing & Communication